Court orders Google to hand over details. I was just interviewed by Smartcompany.com.au about a court case involving Jamie McIntyre & Google. The Supreme Court has ordered Google to hand over “details” of the site jamiemcintyreexposed.com to Jamie McIntyre as they had a advertising relationship with the site. As you can imagine by the name […]

Facebook’s new ‘People Talking About This’ page metric Facebook launched changes to their Pages metrics system early in the week, introducing a new ‘People Talking About This’ metric that shows how many people are talking about your page or brand at any given time. It’s a very vague measurement, but according to Search Engine Land […]

Just last week we were talking amongst ourselves in the office about the need for real-time Google Analytics data on our blog. Turns out Google were listening and came through with the goods, announcing real-time features for their Analytics service. While I’ve used real-time analytics in the past on different CMS’s, most offerings available on […]

Last week in search Google+ continued to add impressive numbers to its user base and market share, Google added long awaited real-time traffic data to its Analytics service and we all learned the value of online reputation management thanks to the Gasp email blunder that became the Twitter top trending #GaspFail. Google+ hits it’s stride […]

Online reputation management lessons from #GaspFail Someone needs to give Gasp a lesson in retail customer service and online reputation management. In case you’ve been living under a rock, the Gasp Fail saga has to be one of the most horrific examples of bad customer service in some time that has since turned into a full […]

Got sent some of this new fangled #kokomo coconut water today. Turns out it’s old fangled. Just coconut water without the pesky packaging of a coconut husk. I’m not getting paid to write this but I did get some nice coconut water! It’s actually bloody nice. They’ve got a facebook page, Twitter handle #kokomo and […]

When I started writing at Stew Art Media, I had little to no idea about how the SEO industry worked. As a writer though, I’ve always been accustomed to consuming ridiculous amounts of content in a way that allowed me to get up to date in no time. So I got to work and used […]

I wrote about online crisis management back in 2008 and the biggest case we had worked on until then was Mars/Snickers. The sibling of online crisis management is online reputation management. They involve similar tasks but these days your online reputation can affect everything from getting a job to getting business. In today’s vlog I […]

Last week in search we saw a huge amount of social network news with Google+ opening up registrations and Facebook announcing a slew of new features at it’s yearly f8 developer conference. The feature war between Facebook and Google+ heated up early in the week, with Google preemptively announcing a host of new features as […]

Wondering how we got access to Facebook’s new Timeline feature weeks before it’s due to roll out to Facebook users? The bad news is that you to need to be a Facebook application developer, but luckily, becoming one is easier that buying a thousand useless backlinks from a shady SEO provider. Follow the steps below […]

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